Qficient Inc.

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About Us


What We Do

Qficient Inc. is a privately held consulting company headquartered in Toronto, Canada. We specialize in providing Business Process Management and Content Management expertise to our clients to assist them in achieving efficiencies by enabling them to integrate human intensive processes to traditional IT systems while improving business agility through scalable solutions that combine cutting edge commercial and open source technology. We have been offering services and products targeted at the business process management (BPM) and content management (CM) space since February 1999.

Qficient has founded the Z-Aphrodite open source initiative that provides a development architecture integrating Alfresco ECMS, ZK- direct RIA and DITA frameworks. By combining a robust open source document repository with an advanced information architecture and a rich AJAX user experience Qficient is able to make DITA adoption simple for end users with a low cost price tag.


Qficient's business model is two-fold:

  • Qficient offers strategy and technical consulting in the BPM and CM space for various industries including financial services, government and manufacturing. Our offerings include services from needs analysis through to process reengineering and execution of the delivery of technology solutions to meet the process-centric needs of our clients.
  • In addition, through our packaged product development division, Qficient delivers shrink-wrapped products to address specific requirements such as skills management, quality-control and workflow load-balancing.


What Sets Us Apart

Qficient has significant expertise in business process and content management - in particular in designing and building process improvement frameworks for the enterprise which act as the foundation upon which to deploy your business process-enabled enterprise applications. In fact, one of our recent deployments in the mortgage and credit processing space was awarded a prestigious CIPA (www.cipa.com) award in the 2004 selection and nominated for a FileNet UserNet award.

We are very active in the BPM community, participating in the development of BPM standards, educational materials, whitepapers and industry seminars. We have unparalleled experience with the following key BPM and related technologies:

  • BPM as a Corporate Strategy
  • Business Process Management Systems
  • Financial Processing
  • Scanning and Indexing
  • Item processing
  • Electronic Content Management
  • Records Management

Qficient's deployments include:

  • Enterprise Scanning and Indexing System for a large multinational financial institution
    • Processing all of the institution's paper and electronic based content
    • Servicing hundreds of internal users in multiple locations
    • Supporting millions of customers
  • Complete Deposit Processing System for a large multinational financial institution
    • Capturing all cheques and applications for new account creation
    • Processing all new account creation
    • Processing all supporting transactions
  • ECM Based Lending Platform
    • Supporting all Mortgage Processing
    • Supporting all consumer credit accounts
    • Entire lifecycle from Origination through to Servicing and Default
    • Complete support for BASEL II compliance initiative

Our clients have engaged us in capacities ranging from full turn-key system implementation through to the provision of independent consulting services aimed toward assisting them in moving towards their enterprise process management needs. These services include:

  • Vendor selection and management services
  • Process analysis
  • Project/program management
  • Technical services and staff augmentation
  • Business change management services

We recognize that implementing BPM not trivial task. For this reason we like to work with our clients to understand their key processes that would immediately benefit from process and document management. This allows our clients to introduce BPM to their enterprise with the minimum of risk and maximum return on investment while ensuring a sound platform for future expansion across the enterprise.

Contact our sales team to find out how your enterprise can benefit from BPM and Qficient's proven methodology.

Qficient Gets A New Look!

Toronto, Canada - EGS Consulting Inc. completes restructuring initiative and rebrands operating division Qficient Inc.



A 2004 CIPA Winner!